The short version: Your health data is yours. We never sell it, never share it with advertisers or insurance companies, and we encrypt it at rest and in transit. You can export or delete everything at any time.
We collect only the data needed to provide the 3TABZ service. We do not collect data for advertising purposes.
| Category | What we collect | Why |
|---|---|---|
| Account | Email address, full name, password (hashed) | Authentication and account management |
| Health data | Medications, doses, schedules, logs, temperature readings, illness history, occurrence records | Core app functionality |
| Device | Push notification token, device platform (iOS/Android) | Sending reminders and alerts |
| Usage | Anonymous feature usage, crash reports | Improving reliability and performance |
| AI interactions | Medication queries sent to AI features | Generating personalised guidance |
We do not collect your precise GPS location, contacts, camera, microphone, or any data unrelated to medication management.
We use your information exclusively to:
We do not use your health data to build advertising profiles, infer insurance risk, or train AI models without your explicit, separate consent.
All data is stored on servers in secure cloud infrastructure. We implement the following protections:
No system is 100% secure. If a breach occurs that affects your personal data, we will notify you within 72 hours as required by applicable law.
We share your data with the following categories of third parties only as necessary to provide the service:
| Service | Purpose | Data shared |
|---|---|---|
| OpenAI | AI medication guidance | Medication names and queries (no identifying info) |
| Expo / FCM / APNs | Push notifications | Push token, notification content |
| Apple / Google | In-app purchase verification | Purchase receipts (no health data) |
| Email provider | Transactional emails | Email address only |
We never sell your data. We never share your health data with advertisers, insurance companies, employers, or data brokers — ever.
We may disclose data if required by a valid legal process (court order, subpoena). We will notify you when legally permitted to do so.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any right, use the in-app controls or email support@3tabz.com. We respond within 30 days.
3TABZ is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete it promptly.
Users aged 13–17 may use the app only with parental consent.
We retain your data for as long as your account is active. When you delete your account:
3TABZ operates globally. Your data may be processed in countries outside your own, including the United States and European Union. Where required, we use Standard Contractual Clauses or other lawful transfer mechanisms to protect your data.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and with an in-app banner at least 14 days before the change takes effect. Your continued use of 3TABZ after that date constitutes acceptance of the updated policy.
The "Last updated" date at the top of this page reflects the most recent revision.
For any privacy-related questions, data requests, or concerns:
We are committed to resolving complaints. If you are in the European Economic Area and believe your rights have been violated, you also have the right to lodge a complaint with your local data protection authority.