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Open the app, navigate to a medication in your collection, tap on it to view details, then tap "Add Reminder." You can set one-time or recurring reminders. Make sure notifications are enabled in your device's settings for 3TABZ.

Yes. 3TABZ supports multiple collections within a single account. You can create a separate collection for each family member — for example, "Mum's medications" or "John's prescriptions." Each collection is managed independently with its own schedules and reminders.

Your health data is encrypted in transit and protected at rest. We never sell your data and never use it for advertising. You can export or permanently delete your data at any time from Profile → Privacy & Data. Read our full Privacy Policy for details.

AI features are optional and off unless you turn them on and give consent. When on, only the minimum de-identified details needed are sent to our AI provider. 3TABZ does not use AI to diagnose: the Symptom Journal records your symptoms, checks for warning signs using fixed safety rules, and suggests questions for your clinician. AI can tidy your own notes into an appointment summary (Pro). It is for information only and is not a substitute for advice from your doctor or pharmacist. AI features need an internet connection.

Subscriptions are managed through your App Store (iOS) or Google Play (Android) account — not through 3TABZ directly. To cancel: on iPhone, go to Settings → [Your Name] → Subscriptions → 3TABZ → Cancel. On Android, open Google Play → Payments & subscriptions → Subscriptions → 3TABZ → Cancel. Cancel at least 24 hours before renewal to avoid being charged. Deleting the app or your 3TABZ account does not cancel a subscription. On a new phone, open the paywall and tap Restore purchases. Refunds are handled by Apple or Google. See the Subscription Terms.

Open 3TABZ → Profile → Reminder reliability check. It shows whether notifications are allowed, how many reminders are set on your phone, and the exact settings to change on Tecno, Infinix, itel, Samsung, Xiaomi, Oppo, Vivo and Huawei phones. Tap Send a test reminder to confirm it works. Reminders are scheduled on your phone, so they arrive even without data, but phone battery-saver settings can block them. On iPhone, also check that Focus or Do Not Disturb isn't silencing 3TABZ. If the problem persists, contact us at support@3tabz.com.

In the app: go to Profile → Privacy & Data. Tap "Export my data" to get a full copy of your data, or "Delete my account" to start permanent deletion (you have a 30-day grace period to change your mind). No app? Email privacy@3tabz.com from your account email, or see Delete your account.

Yes — core features like viewing your medications, logging doses, and setting reminders work offline. Actions taken offline are queued and automatically synced when your connection is restored. AI guidance features require an internet connection.

Reminders, dose logging, safety checks with emergency numbers, the interaction checker, symptom journal, doctor reports and secure share links, care partners, and data export/deletion are free. Pro adds full history and trends beyond 7 days, every pattern from your check-ins, personal daily tips, appointment summaries, meal-planner cost estimates with unlimited re-plans, and caregiver mode. Prices are shown in the app before you subscribe. See the Subscription Terms.